Privacy Policy
Maxwin Humancare Foundation (“Maxwin Foundation”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of visitors, donors, volunteers, supporters, and users of our website.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or use our website:
By accessing or using our website, submitting information through our forms, registering as a volunteer, or making a donation through our website, you agree to the practices described in this Privacy Policy.
1. About Maxwin Humancare Foundation
Maxwin Humancare Foundation is a social organization working for humanitarian and community welfare initiatives, including education, healthcare support, women empowerment, child development, vocational training, rural development, human rights, environmental initiatives, and support for vulnerable communities.
The Foundation also operates initiatives such as Maxwin Swapna Nagari Ashram, supporting elderly people, orphaned children, and individuals in need.
Our website provides information about our organization, programmes, campaigns, volunteering opportunities, and online donation facilities.
2. Information We Collect
We may collect personal information that you voluntarily provide when you use our website.
This may include:
- Full name
- Email address
- Mobile/telephone number
- Postal address
- City, state, and country
- Donation amount
- Donation purpose or campaign selected
- PAN or other information where required for donation receipts or applicable legal requirements
- Information provided through volunteer forms
- Information submitted through contact forms
- Communication preferences
- Any other information you voluntarily provide to us
We do not intentionally collect sensitive personal information unless it is necessary for a specific service or legal requirement.
3. Information Collected During Online Donations
When you make an online donation through our website, certain information may be collected to process and record the transaction.
Depending on the payment method, this may include:
- Donor name
- Email address
- Mobile number
- Donation amount
- Transaction/reference ID
- Payment status
- Date and time of transaction
- Donation campaign or purpose
- Billing or other information required by the payment service provider
Payment Card and Banking Information
Maxwin Humancare Foundation does not intentionally store complete debit card, credit card, CVV, UPI PIN, internet banking password, or other sensitive payment credentials on its own servers.
Online payments may be processed through a third-party payment gateway or payment service provider. Payment information is handled by the respective payment gateway according to its own privacy policy, security standards, and applicable laws.
Donors should review the privacy and security policies of the payment gateway used to complete their transaction.
4. How We Use Your Information
We may use the information collected from you for purposes including:
- Processing and confirming donations
- Issuing donation receipts
- Maintaining donation records
- Responding to enquiries
- Processing volunteer registrations
- Communicating with donors, volunteers, and supporters
- Providing information about our programmes and campaigns
- Sending important transaction or service-related communications
- Improving our website and services
- Maintaining website security
- Preventing fraudulent or unauthorized transactions
- Complying with applicable laws and regulatory requirements
- Maintaining financial, accounting, audit, and statutory records
- Supporting the administration and operation of our charitable activities
We will not use your personal information for purposes that are incompatible with the purpose for which it was collected without appropriate notice or consent, where required by applicable law.
5. Donation Information
When you make a donation, we may maintain records of the donation for accounting, auditing, financial reporting, statutory compliance, donor communication, and other legitimate organizational purposes.
Donation information may include your name, donation amount, transaction details, campaign selected, and receipt information.
Where required by applicable law, we may request additional information such as PAN or other identification details for issuing appropriate donation documentation.
6. Payment Gateway and Third-Party Services
To facilitate online donations, Maxwin Humancare Foundation may use third-party payment gateways and payment service providers.
When you select an online payment option, you may be redirected to or connected with the payment gateway’s secure payment environment.
The payment gateway may independently collect and process payment-related information according to its own terms, privacy policy, and applicable regulations.
Maxwin Humancare Foundation is not responsible for the privacy practices, security practices, or policies of third-party payment providers.
We recommend reviewing the applicable payment gateway’s privacy policy before completing a transaction.
7. Sharing of Personal Information
We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
We may share information where reasonably necessary with:
- Payment gateways and payment service providers
- Banks and financial institutions involved in processing transactions
- Website hosting and technology service providers
- Email, communication, or notification service providers
- Accounting, auditing, or professional service providers
- Government authorities or regulatory bodies where legally required
- Law enforcement agencies where required by applicable law
- Service providers assisting us in operating our website and charitable programmes
Third parties receiving information from us are expected to use such information only for the relevant purpose and in accordance with applicable legal and contractual requirements.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
These measures may include:
- SSL/HTTPS encryption
- Secure website infrastructure
- Restricted access to personal information
- Secure payment processing through authorized payment service providers
- Monitoring and security controls
- Appropriate administrative procedures
However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.
9. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, maintain security, and improve user experience.
Cookies may help us:
- Remember user preferences
- Understand website traffic
- Improve website performance
- Analyze how visitors use our website
- Maintain certain website functions
You may be able to disable or manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
10. Website Analytics
We may use analytics or similar technologies to understand how visitors interact with our website.
Such information may include:
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location
- Referring website
- Date and time of visit
- Website usage information
This information may be used to improve website performance, security, content, and user experience.
11. Communications
If you provide your contact details, we may contact you regarding:
- Donation confirmations
- Donation receipts
- Volunteer applications
- Enquiries
- Programme-related information
- Important organizational updates
- Transaction-related communications
Where legally required, promotional or marketing communications will be sent in accordance with applicable consent and communication requirements.
You may request to stop receiving non-essential communications by contacting us.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Certain information may need to be retained for longer periods because of:
- Accounting requirements
- Tax and statutory obligations
- Audit requirements
- Legal requirements
- Dispute resolution
- Fraud prevention
- Record-keeping obligations
- Legitimate organizational requirements
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
13. Your Rights
Subject to applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to certain personal information we hold about you
- Request correction of inaccurate information
- Request updating of your contact details
- Ask questions about how your information is being used
- Request deletion of information where legally permissible
- Withdraw consent for certain optional communications
Some information may need to be retained where required by law or for legitimate record-keeping purposes.
To exercise applicable rights, please contact us using the details provided below.
14. Children’s Privacy
Our website is intended to provide information about our charitable and social welfare activities.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
Where information relating to children is required in connection with our charitable programmes, educational initiatives, healthcare support, or other activities, we will seek to handle such information responsibly and in accordance with applicable legal requirements.
15. External Links
Our website may contain links to third-party websites, social media platforms, payment gateways, or other external services.
We are not responsible for the privacy policies, security practices, content, or practices of third-party websites.
Users are advised to review the privacy policies of external websites before providing personal information.
16. Fraud Prevention and Security
We may collect and use certain information to identify, investigate, prevent, or respond to:
- Fraudulent transactions
- Unauthorized payment activity
- Abuse of our website
- Security incidents
- Suspicious activities
- Violations of our website terms
Information may be shared with payment providers, financial institutions, regulators, law enforcement authorities, or other relevant parties where necessary or legally required.
17. Legal Disclosure
We may disclose personal information where we reasonably believe disclosure is necessary to:
- Comply with applicable laws or regulations
- Respond to legal proceedings or government requests
- Protect our legal rights
- Prevent fraud or financial misconduct
- Protect the safety of individuals
- Investigate security incidents
- Enforce our terms and policies
18. International Data Transfers
Some third-party technology, payment, hosting, analytics, or communication service providers may process information outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable legal requirements and appropriate safeguards.
19. Changes to This Privacy Policy
Maxwin Humancare Foundation may update this Privacy Policy from time to time to reflect changes in our website, services, payment processing arrangements, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage visitors and donors to review this page periodically.
20. Consent
By using our website, submitting your information, registering as a volunteer, or making a donation through our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein, subject to applicable law.
Where specific consent is required by law, we will seek such consent through appropriate means.
21. Grievance and Privacy Enquiries
If you have questions, concerns, requests, or complaints regarding the collection or use of your personal information, you may contact us.
Maxwin Humancare Foundation
Address:
Office No. 3/4 Mohit Apartment
Vasai East, Maharashtra – 401208
India
Email: info@maxwinfoundation.org
Phone: +91 9137677790
We will make reasonable efforts to review and respond to privacy-related enquiries within a reasonable period.
22. Important Payment Information
For online donations:
- Please verify the donation amount before completing payment.
- Do not share your UPI PIN, card PIN, CVV, OTP, internet banking password, or other confidential payment credentials with anyone claiming to represent Maxwin Humancare Foundation.
- Payment credentials should be entered only on the authorized payment gateway’s secure payment page.
- A successful payment may be subject to confirmation from the payment gateway or bank.
- Transaction records may be retained for accounting, audit, legal, and statutory purposes.
- If your account is debited but the donation status is not confirmed, please contact us with the transaction/reference number.
23. Contact Us
For any privacy-related questions or concerns, please contact:
Maxwin Humancare Foundation
Office No. 3/4 Mohit Apartment
Vasai East, Maharashtra – 401208, India
Email: info@maxwinfoundation.org
Phone: +91 9137677790
Website: https://maxwinfoundation.org/